The company says that those who have already purchased the service can get a full return.
With PowerPass, subscribers would be able to rent an unlimited number of used games from the retailer, essentially making it an alternative to the local library and things like GameFly.
Since then, GameStop itself has confirmed the delay, saying that it has chose to "temporarily pause" the PowerPass service due to "a few program limitations we have identified". Those stores have been told to pull all promotional materials related to the PowerPass, according to Kotaku. We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service.
GameStop hasn't said when it will revive the program.
GameStop's game subscription service is here, aaaand it's gone.
But according to a report from Kotaku, just days before the service's full launch on November 19th, GameStop has made a decision to "temporarily pause" the roll out of the new service. GameStop is offering a full refund and letting players pick out one pre-owned game for free, which sounds like a pretty solid way to apologize.
GameStop's entrance into the game-rental market comes amid the company's continued financial difficulties.
However, that is all in the past tense, because after a recent soft launch PowerPass has been suspended.
Originally, GameStop planned to launch the PowerPass subscription on November 19, right in time for the holiday season.
Regardless, it's worth noting that, according to Kotaku, GameStop employees have simply been instructed to remove PowerPass advertising from the front of their stores and place it in the back for safekeeping.
What about anyone who already signed up for PowerPass during the soft-launch?